Data privacy

Data Privacy Policy





This Website does not necessarily adhere to GDPR standards. By using this country-specific page, you acknowledge that the content of this website is governed by U.S. law and that your personal information will be stored and used in accordance with u.s. law. If you are an individual or business located in the European Union please use the one of the following websites: 

U.K. :







Privacy Statement

meteocontrol North America, Inc. is committed to safeguarding user’s privacy online. This Data Privacy Policy applies to user information that meteocontrol North America, Inc. collects and receives.  By using this website, (“Website”), the user agrees to the terms of this Data Privacy Policy.


Personal Information Defined

For this Data Privacy Policy, “Personal Information” means information that is personally identifiable to a user as well as other non-public information that is associated with a user. Personal Information collected may include a user’s name, address, e-mail address, date of birth, nationality, employer, and profession along with financial data such as bank and credit card information. 


Browsing the Website

If a user browses through the Website without entering any Personal Information, meteocontrol North America, Inc. will automatically gather and store certain information about the user’s visit. This information does not identify a user personally and cannot be linked back to a user unless the user decides at some point to identify themselves. If a user is only browsing, meteocontrol North America, Inc. or third parties may collect information about the user using the following methods:   



Control of cookies by the user

Browser cookies: You can set all browsers so that cookies are only accepted upon request. You can also set them so that only cookies whose pages you are currently visiting are accepted. All browsers offer functions to enable selective deletion of cookies. You can also disable acceptance of cookies in general, but if you do so, that may impair the user-friendliness of this online offering.


Use of first-party cookies (Google Analytics cookies)

Google Analytics cookies log:

  • Unique users – Google Analytics cookies record and group your data. All activities during a visit are grouped. Setting Google Analytics cookies means that a distinction is made between users and unique users.
  • Activities of users – Google Analytics cookies also store data at the time a visit to the online offering starts and ends and how many pages you have viewed. When the browser is closed or if the user is inactive for a longer time (30 minutes as standard), the user session is ended and the cookie records the visit as ended. The date and time of the first visit is also recorded. The total number of visits per unique user is also logged. External link:

You can prevent recording of the data relating to use of the online offering and generated by the cookie (including your IP address) and processing of this data by Google by downloading and installing the browser plug-in available under the following link: External link:

More information can be found in the section “Web analytics service Google Analytics / Universal Analytics.”


Use of third-party cookies

Third-party providers use [further] cookies (third-party cookies) in our online offering by displaying editorial texts or advertising. The third-party providers are also subject to stringent data privacy requirements in regards to personal data being able to be used to identify specific persons.


Lifetime of the cookies used

Cookies are administered by the web server of our online offering. This online offering uses: Session cookies (once-only use)
Lifetime: Until this online offering is closed


Disabling or removing cookies (opt-out)

Every web browser has an option for restricting or deleting cookies. You can obtain more information about this subject on the following websites:


Web analytics service Google Analytics / Universal Analytics

We use Google Analytics, a web analytics service run by Google Inc. (“Google”). Google Analytics uses cookies. These are text files that are saved on your computer and enable analysis of the online offering’s use. The information on the use of this online offering generated by the cookie is usually sent to a Google server in the USA and stored there. The data is therefore transferred. That is done if there are suitable and adequate safeguards and enforceable rights and effective legal remedies for you.

You can find a copy of the suitable safeguards under the following links:


However, if IP anonymization is activated in our online offering, your IP address will be abbreviated by Google beforehand within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area.

Only in exceptional cases is the complete IP address sent to a Google server in the USA and abbreviated there. Google will use this information on our behalf to evaluate use of the online offering, to compile reports on activities relating to the online offering and to provide other services for us relating to use of the online offering and Internet. The IP address sent from your browser as part of Google Analytics is not combined by Google with other data. You can prevent the storage of cookies by activating the respective setting in your browser software. However, we point out that in this case some functions of this online offering may not be able to be used to their full extent.

We point out that this online offering uses Google Analytics with the extension “_anonymizeIp()”, which means that IP addresses are only processed further in abbreviated form in order to prevent them being directly linked to a particular individual.

We also use Google Analytics reports to record demographic features and interests.

The data that we send and that is linked with cookies, user identifiers (e.g. a user ID) or advertising IDs is automatically erased after 14 months. Data whose retention period has ended is erased automatically once a month. You can find more information on the terms of service and data privacy at and

You can also prevent recording of the data relating to use of the online offering and generated by the cookie (including your IP address) and processing of this data by Google by downloading and installing the browser plug-in available under the following link:

LinkedIn Insight-Tag

We use LinkedIn Insight-Tag, an analysis service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn Ireland"). LinkedIn Insight-Tag is a small piece of JavaScript code used to generate campaign reports and information about visitors to our website. The information generated by the LinkedIn Insight-Tag, including URL, referrer URL, IP address, device and browser properties, timestamps and page views, is encrypted and transmitted directly to LinkedIn for storage.

Please note that the data will be anonymized by LinkedIn within seven days and the anonymized data will be deleted by LinkedIn within 90 days. We do not receive any personal data from LinkedIn, only aggregated reports.

On our behalf, LinkedIn will use this information for optimization and marketing purposes because of our legitimate interest in statistical analysis of user behavior. This means:

  • to compile reports on the activities of our campaigns
  • to display further advertisements

Web analytics service Sentry

meteocontrol GmbH uses Sentry from the company


1501 Mariposa St #408

San Francisco, CA 94107, USA.


Data is collected and stored to create anonymized user profiles. They are used solely to analyze errors and to monitor system stability. Cookies are used for that. Cookies are small text files that are saved locally on the user’s computer system and so enable it to be recognized the next time the user visits meteocontrol North America, Inc.’s portals. Users can opt out from data being collected and stored by Sentry at any time with future effect by disabling cookies in their browser settings. However, meteocontrol North America, Inc. points out that in this case some functions of the portals may not be able to be used to their full extent. More information on Sentry can be found at Sentry’s Privacy Policy can be called at 


Use of YouTube

Functions of the YouTube service are integrated on this Website. These functions are offered by

YouTube, LLC

901 Cherry Ave.

San Bruno, CA 94066, United States.

More information can be found in YouTube’s privacy regulations. YouTube uses cookies, among other things to record reliable video statistics, prevent fraud and improve its user-friendliness. Users can find more details on the use of cookies on YouTube in YouTube’s Privacy Policy at:

Microsoft Bookings

meteocontrol North America Inc. uses Microsoft Bookings for online appointment booking.

Microsoft Bookings is software provided by Microsoft Ireland Operations Limited. The connection to the service is only established when you call up the online booking function via a link or button on our website, in an email or in the newsletter. To make an appointment, your entries in the form are transferred to Microsoft.

Microsoft Bookings is part of the cloud application Office 365. Microsoft reserves the right to process customer data for its own business purposes. This poses a data protection risk for Microsoft Bookings users. Please note that we have no influence on Microsoft's data processing activities. To the extent that Microsoft Bookings processes personal data in connection with Microsoft's legitimate business operations, Microsoft is an independent data controller for such use and, as such, is responsible for compliance with all applicable laws and obligations of a data controller. For more information on the purpose and scope of data collection and its processing by Microsoft Bookings, please refer to Microsoft's privacy policy at

The data you entered when making an appointment online, but at least your name, e-mail address and telephone number as well as metadata, e.g. date, time, phone number, IP address, will be processed. The legitimate interest for the processing results from our claim to offer you a user-friendly website with a wide range of functions and to give you the opportunity to make an appointment with us quickly and easily at any time if required.

Please note that you are not obliged to use Microsoft Bookings to make an appointment. If you do not wish to use the service, please use another of the contact options offered to make an appointment.

You have the option to revoke your consent to data processing or to object to the use of the data at any time. In this case, the intended contact is no longer possible or communication that has already begun can no longer be continued. The data will be deleted as soon as it is no longer required to achieve the purpose.

If you want to contact us on the matter:

meteocontrol North America Inc.

2700 Patriot Blvd, Suite 250,

Glenview, IL 60026, U.S.A.,

Phone  +1 (224) 310 - 5700

E-Mail or

Use of Personal Information

If a user registers on the Website, meteocontrol North America, Inc. will collect Personal Information submitted by the user voluntarily during the registration process.  Personal Information is used by meteocontrol North America, Inc. only as follows:


Provide Services

meteocontrol North America, Inc. uses user Personal Information to provide services to the user, to communicate with the user about the use of the services, and to respond to user inquiries. 


Disclosure of Personal Information for Fulfilling Orders

As part of handling orders, meteocontrol North America, Inc. shall disclose the Personal Information collected by it to the transport company tasked with delivering the goods in order to fulfil existing contracts, where this is necessary to deliver the goods, and to other third-party providers in order to provide the services. meteocontrol North America, Inc. shall disclose payment information or credit card information to the bank or merchant processing service as part of handling payments.

If meteocontrol North America, Inc. supplies goods before they are paid for (only for goods purchased on account), meteocontrol North America, Inc. reserves the right to check the user’s creditworthiness so as to safeguard the legitimate interests of meteocontrol North America, Inc.    The result of the creditworthiness check shall be used solely for the purpose of taking a decision on the establishment, execution or termination of a contractual relationship. The recipient may use the Personal Information disclosed in such a way only to perform its task. Any other use of the information is not permitted.



Users can be included in the newsletter mailing list. meteocontrol North America, Inc. has taken the necessary steps to ensure that it is compliant with the CAN-SPAM Act of 2003.   Therefore, users may opt-out of receiving the newsletter from meteocontrol North America, Inc. If a user wishes to exercise this right, users should contact meteocontrol North America, Inc. at and opt-out of receiving emails from meteocontrol North America, Inc..  Users may also remove themselves from the mailing list by means of the unsubscribe link in the newsletter itself.

Newsletter distribution via Mailchimp

Our e-mail newsletter is distributed by the technical service provider The Rocket Science Group, LLC d/b/a Mailchimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (, to whom we transmit the data you provide when you register for our newsletter. This transmission takes place pursuant to Article 6 (1) point (f) GDPR and serves our legitimate interest in using this data for a newsletter system that is secure, user-friendly, and has a positive advertising effect. Please note that your data is usually transmitted to a Mailchimp server in the USA and stored there.

Mailchimp uses this data to distribute and statistically evaluate the newsletter on our behalf. For purposes of evaluation, the transmitted e-mail messages contain web beacons or tracking pixels that are one-pixel image files stored on our website. They make it possible to determine whether a newsletter was opened by the recipient and what links, if any, were clicked.

Mailchimp uses these web beacons to generate automated general and non-personal statistics on recipients’ reactions to our newsletter campaigns. Pursuant to Article 6 (1) point (f) GDPR, the web beacons also collect and process data on the individual newsletter recipient (e-mail address, time and date the newsletter is retrieved, IP address, browser type and operating system). This is based on our legitimate interest in the statistical assessment of our newsletter campaigns with the aim of optimizing advertising communication and orienting it more effectively to recipients’ interests. This data enables the identity of the newsletter recipient to be individually determined and is used by Mailchimp for the automated production of statistics that reveal whether a particular recipient has opened a newsletter.

If you wish to opt out of data analysis for statistical purposes, you must cancel your subscription to the newsletter.

Mailchimp can also use this data itself pursuant to Article 6 (1) point (f) GDPR on the basis of its own legitimate interest in a need-based design and the optimization of its service as well as for market research purposes, such as to identify the countries in which recipients are located. However, Mailchimp does not use the data of our newsletter recipients to write to them itself, nor does it transmit the data to third parties.

To protect your data in the USA, we have concluded a data processing agreement with Mailchimp to enable the transmission of your personal data to Mailchimp. If you are interested, you can view this data processing agreement at the following site: Furthermore, Mailchimp is certified according to the EU–US Privacy Shield data protection agreement and has thus committed itself to abide by EU data protection requirements.

You can view Mailchimp’s Privacy Policy here:

Legal Obligation to Disclose

meteocontrol North America, Inc. may disclose information meteocontrol North America, Inc. has collected from and about users (including Personal Information) if meteocontrol North America, Inc.  believes in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on meteocontrol North America, Inc.; or (b) to protect and defend the rights or property of meteocontrol North America, Inc., the users of meteocontrol North America, Inc.’s services, or third parties.


Other Disclosures

Except as otherwise stated in this Data Privacy Policy, meteocontrol North America, Inc.  does not disclose, share, or sell user Personal Information with third parties, unless the user asks or authorizes meteocontrol North America, Inc. to do so.


California Online Privacy Protection Act Compliance

Your California Privacy Rights
meteocontrol North America, Inc.  values user’s privacy and has taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. meteocontrol North America, Inc.  therefore will not distribute user Personal Information to outside parties except as permitted under this Data Privacy Policy.   Accordingly, users have a right to review personal information stored by meteocontrol North America, Inc.  on a user as set forth below in this Data Privacy Policy.    For the purposes of the California Online Privacy Protection Act, meteocontrol North America, Inc.  represents that it does not share user Personal Information with third parties for direct marketing purposes. 


Right to Review Personal Information

Users have the right to be provided free of charge with information on the data stored on them and, if applicable, a right to have this data corrected, blocked, or deleted by contacting meteocontrol North America, Upon request, meteocontrol North America, Inc. will inform users in writing of what Personal Information is stored on them at This information is provided free of charge.


COPPA Compliance/Minors

meteocontrol North America, Inc. does not knowingly collect personally identifiable information by anyone under the age of 13.   Users should not register through this Website if the user is under the age of 13 and users should not provide meteocontrol North America, Inc. with any information regarding any individual under the age of 13.


E-mail security

Users consent to electronic communication as soon as they themselves initiate contact with meteocontrol North America, Inc.  by electronic means. It is pointed out to users that e-mails may be read and changed without authorization and without the user noticing when the emails are transferred. meteocontrol North America, Inc. uses a software product to filter out unwanted e-mails (spam filter). The spam filter may reject e-mails if the emails are falsely identified as spam due to specific features.


Data Transfer – SSL Encryption

128-bit SSL (AES 128) encryption technology is used on this Website. Users’ data is transferred solely in encrypted form. 256-Bit SSL (AES 256) encryption technology is used for the portal. Users’ data is transferred solely in encrypted form.


Notification of Privacy Statement Changes

From time to time, meteocontrol North America, Inc. may use Personal Information for new, unanticipated uses not previously disclosed in this Data Privacy Policy.  If meteocontrol North America, Inc.’s information practices change at some time in the future, meteocontrol North America, Inc. will post the policy changes to this Website to notify users of these changes and provide users with the ability to opt out of these new uses.  If a user is concerned about how the user’s information is used, the user should check back at this Website periodically.

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