Data privacy

Data Privacy Policy

Effective Date: September 12, 2018

 

THE FOLLOWING DESCRIBES THE INFORMATION THAT meteocontrol NORTH AMERICA, INC. COLLECTS AND HOW IT USES SUCH INFORMATION.   PLEASE READ THIS DATA PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.   BY USING THE SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH THE SERVICES, YOU EXPRESSLY CONSENT TO THE PROCESSING AND USE OF YOUR PERSONAL INFORMATION ACCORDING TO THIS DATA PRIVACY POLICY.

 

EUROPEAN INDIVIDUALS AND BUSINESSES

This Website does not necessarily adhere to GDPR standards. By using this country-specific page, you acknowledge that the content of this website is governed by U.S. law and that your personal information will be stored and used in accordance with u.s. law. If you are an individual or business located in the European Union please use the one of the following websites: 

U.K. : https://www.meteocontrol.com/en/

France: https://www.meteocontrol.com/fr/

Italy: https://www.meteocontrol.com/it/

Spain: https://www.meteocontrol.com/es/ 

 

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Privacy Statement

meteocontrol North America, Inc. is committed to safeguarding user’s privacy online. This Data Privacy Policy applies to user information that meteocontrol North America, Inc. collects and receives.  By using this website, www.meteocontrol.com/us/ (“Website”), the user agrees to the terms of this Data Privacy Policy.

 

Personal Information Defined

For this Data Privacy Policy, “Personal Information” means information that is personally identifiable to a user as well as other non-public information that is associated with a user. Personal Information collected may include a user’s name, address, e-mail address, date of birth, nationality, employer, and profession along with financial data such as bank and credit card information. 

 

Browsing the Website

If a user browses through the Website without entering any Personal Information, meteocontrol North America, Inc. will automatically gather and store certain information about the user’s visit. This information does not identify a user personally and cannot be linked back to a user unless the user decides at some point to identify themselves. If a user is only browsing, meteocontrol North America, Inc. or third parties may collect information about the user using the following methods:   

 

Cookies

We use cookies. Cookies are small text files that are saved locally in the cache of your web browser. The cookies enable the web browser to be recognized. The files are used to help the browser navigate through the online offering and be able to use all the functions in full.

Our online offering uses: Browser cookies

 

Control of cookies by the user

Browser cookies: You can set all browsers so that cookies are only accepted upon request. You can also set them so that only cookies whose pages you are currently visiting are accepted. All browsers offer functions to enable selective deletion of cookies. You can also disable acceptance of cookies in general, but if you do so, that may impair the user-friendliness of this online offering.

 

Use of first-party cookies (Google Analytics cookies)

Google Analytics cookies log:

  • Unique users – Google Analytics cookies record and group your data. All activities during a visit are grouped. Setting Google Analytics cookies means that a distinction is made between users and unique users.
  • Activities of users – Google Analytics cookies also store data at the time a visit to the online offering starts and ends and how many pages you have viewed. When the browser is closed or if the user is inactive for a longer time (30 minutes as standard), the user session is ended and the cookie records the visit as ended. The date and time of the first visit is also recorded. The total number of visits per unique user is also logged. External link: https://www.google.com/analytics/terms/us.html

You can prevent recording of the data relating to use of the online offering and generated by the cookie (including your IP address) and processing of this data by Google by downloading and installing the browser plug-in available under the following link: External link: https://tools.google.com/dlpage/gaoptout?hl=en

More information can be found in the section “Web analytics service Google Analytics / Universal Analytics.”

 

Use of third-party cookies

Third-party providers use [further] cookies (third-party cookies) in our online offering by displaying editorial texts or advertising. The third-party providers are also subject to stringent data privacy requirements in regards to personal data being able to be used to identify specific persons.

 

Lifetime of the cookies used

Cookies are administered by the web server of our online offering. This online offering uses: Session cookies (once-only use)
Lifetime: Until this online offering is closed

 

Disabling or removing cookies (opt-out)

Every web browser has an option for restricting or deleting cookies. You can obtain more information about this subject on the following websites:

 

Web analytics service Google Analytics / Universal Analytics

We use Google Analytics, a web analytics service run by Google Inc. (“Google”). Google Analytics uses cookies. These are text files that are saved on your computer and enable analysis of the online offering’s use. The information on the use of this online offering generated by the cookie is usually sent to a Google server in the USA and stored there. The data is therefore transferred. That is done if there are suitable and adequate safeguards and enforceable rights and effective legal remedies for you.

You can find a copy of the suitable safeguards under the following links:

 

However, if IP anonymization is activated in our online offering, your IP address will be abbreviated by Google beforehand within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area.

Only in exceptional cases is the complete IP address sent to a Google server in the USA and abbreviated there. Google will use this information on our behalf to evaluate use of the online offering, to compile reports on activities relating to the online offering and to provide other services for us relating to use of the online offering and Internet. The IP address sent from your browser as part of Google Analytics is not combined by Google with other data. You can prevent the storage of cookies by activating the respective setting in your browser software. However, we point out that in this case some functions of this online offering may not be able to be used to their full extent.

We point out that this online offering uses Google Analytics with the extension “_anonymizeIp()”, which means that IP addresses are only processed further in abbreviated form in order to prevent them being directly linked to a particular individual.

We also use Google Analytics reports to record demographic features and interests.

The data that we send and that is linked with cookies, user identifiers (e.g. a user ID) or advertising IDs is automatically erased after 14 months. Data whose retention period has ended is erased automatically once a month. You can find more information on the terms of service and data privacy at www.google.com/analytics/terms/us.html and https://policies.google.com/?hl=en.

You can also prevent recording of the data relating to use of the online offering and generated by the cookie (including your IP address) and processing of this data by Google by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en

 

Web analytics service Piwik/Matomo

This portal uses the web analytics service software Piwik (www.piwik.org) to collect and store data for optimization purposes. This data is used to create user profiles under a pseudonym with the aid of cookies. Cookies are small text files that are saved locally in the cache of the site user’s web browser. The cookies enable the web browser to be recognized. The data collected using the Piwik technology (including your anonymized IP address) is transferred to the server of meteocontrol GmbH and stored for the purpose of analyzing usage of the website so that meteocontrol GmbH can optimize it. The information generated by the cookie in the pseudonymous user profile is not used to identify the user of this website personally and is not combined with personal data of the bearer of the pseudonym. If users do not want this data from their visit to the website of meteocontrol North America, Inc. to be stored and analyzed and wish to object to it with future effect, they can prevent the use of cookies and so participation in tracking. To do that, users can set their browser so that they are notified when cookies are set and can decide whether to accept them on a case-by-case basis or to refuse acceptance of cookies for specific cases or in general. If cookies are not accepted, the functionality of meteocontrol GmbH’s portals may be restricted.

 

Web analytics service Sentry

meteocontrol GmbH uses Sentry from the company

Sentry

1501 Mariposa St #408

San Francisco, CA 94107, USA.

 

Data is collected and stored to create anonymized user profiles. They are used solely to analyze errors and to monitor system stability. Cookies are used for that. Cookies are small text files that are saved locally on the user’s computer system and so enable it to be recognized the next time the user visits meteocontrol North America, Inc.’s portals. Users can opt out from data being collected and stored by Sentry at any time with future effect by disabling cookies in their browser settings. However, meteocontrol North America, Inc. points out that in this case some functions of the portals may not be able to be used to their full extent. More information on Sentry can be found at sentry.io. Sentry’s Privacy Policy can be called at https://sentry.io/privacy/.

 

Use of YouTube

Functions of the YouTube service are integrated on this Website. These functions are offered by

YouTube, LLC

901 Cherry Ave.

San Bruno, CA 94066, United States.

 

More information can be found in YouTube’s privacy regulations. YouTube uses cookies, among other things to record reliable video statistics, prevent fraud and improve its user-friendliness. Users can find more details on the use of cookies on YouTube in YouTube’s Privacy Policy at: https://www.youtube.com/static?template=privacy_guidelines.

 

Use of Personal Information

If a user registers on the Website, meteocontrol North America, Inc. will collect Personal Information submitted by the user voluntarily during the registration process.  Personal Information is used by meteocontrol North America, Inc. only as follows:

 

Provide Services

meteocontrol North America, Inc. uses user Personal Information to provide services to the user, to communicate with the user about the use of the services, and to respond to user inquiries. 

 

Disclosure of Personal Information for Fulfilling Orders

As part of handling orders, meteocontrol North America, Inc. shall disclose the Personal Information collected by it to the transport company tasked with delivering the goods in order to fulfil existing contracts, where this is necessary to deliver the goods, and to other third-party providers in order to provide the services. meteocontrol North America, Inc. shall disclose payment information or credit card information to the bank or merchant processing service as part of handling payments.

If meteocontrol North America, Inc. supplies goods before they are paid for (only for goods purchased on account), meteocontrol North America, Inc. reserves the right to check the user’s creditworthiness so as to safeguard the legitimate interests of meteocontrol North America, Inc.    The result of the creditworthiness check shall be used solely for the purpose of taking a decision on the establishment, execution or termination of a contractual relationship. The recipient may use the Personal Information disclosed in such a way only to perform its task. Any other use of the information is not permitted.

 

Newsletter

Users can be included in the newsletter mailing list. meteocontrol North America, Inc. has taken the necessary steps to ensure that it is compliant with the CAN-SPAM Act of 2003.   Therefore, users may opt-out of receiving the newsletter from meteocontrol North America, Inc. If a user wishes to exercise this right, users should contact meteocontrol North America, Inc. at info-na@meteocontrol.com and opt-out of receiving emails from meteocontrol North America, Inc..  Users may also remove themselves from the mailing list by means of the unsubscribe link in the newsletter itself.

 

Legal Obligation to Disclose

meteocontrol North America, Inc. may disclose information meteocontrol North America, Inc. has collected from and about users (including Personal Information) if meteocontrol North America, Inc.  believes in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on meteocontrol North America, Inc.; or (b) to protect and defend the rights or property of meteocontrol North America, Inc., the users of meteocontrol North America, Inc.’s services, or third parties.

 

Other Disclosures

Except as otherwise stated in this Data Privacy Policy, meteocontrol North America, Inc.  does not disclose, share, or sell user Personal Information with third parties, unless the user asks or authorizes meteocontrol North America, Inc. to do so.

 

California Online Privacy Protection Act Compliance

Your California Privacy Rights
meteocontrol North America, Inc.  values user’s privacy and has taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. meteocontrol North America, Inc.  therefore will not distribute user Personal Information to outside parties except as permitted under this Data Privacy Policy.   Accordingly, users have a right to review personal information stored by meteocontrol North America, Inc.  on a user as set forth below in this Data Privacy Policy.    For the purposes of the California Online Privacy Protection Act, meteocontrol North America, Inc.  represents that it does not share user Personal Information with third parties for direct marketing purposes. 

 

Right to Review Personal Information

Users have the right to be provided free of charge with information on the data stored on them and, if applicable, a right to have this data corrected, blocked, or deleted by contacting meteocontrol North America, Inc.at info-na@meteocontrol.com. Upon request, meteocontrol North America, Inc. will inform users in writing of what Personal Information is stored on them at www.meteocontrol.com. This information is provided free of charge.

 

COPPA Compliance/Minors

meteocontrol North America, Inc. does not knowingly collect personally identifiable information by anyone under the age of 13.   Users should not register through this Website if the user is under the age of 13 and users should not provide meteocontrol North America, Inc. with any information regarding any individual under the age of 13.

 

E-mail security

Users consent to electronic communication as soon as they themselves initiate contact with meteocontrol North America, Inc.  by electronic means. It is pointed out to users that e-mails may be read and changed without authorization and without the user noticing when the emails are transferred. meteocontrol North America, Inc. uses a software product to filter out unwanted e-mails (spam filter). The spam filter may reject e-mails if the emails are falsely identified as spam due to specific features.

 

Data Transfer – SSL Encryption

128-bit SSL (AES 128) encryption technology is used on this Website. Users’ data is transferred solely in encrypted form. 256-Bit SSL (AES 256) encryption technology is used for the portal. Users’ data is transferred solely in encrypted form.

 

Notification of Privacy Statement Changes

From time to time, meteocontrol North America, Inc. may use Personal Information for new, unanticipated uses not previously disclosed in this Data Privacy Policy.  If meteocontrol North America, Inc.’s information practices change at some time in the future, meteocontrol North America, Inc. will post the policy changes to this Website to notify users of these changes and provide users with the ability to opt out of these new uses.  If a user is concerned about how the user’s information is used, the user should check back at this Website periodically.